Telecommunications

Global energy markets are standing at a crossroads. The big themes that dominated the opening years of the century (prosperity, markets, peak oil, global warming, and clean technology) are still relevant today. however, a different set of concerns have taken the center stage – concerns on inequality, affordability, regulation, and techniques for mining, extracting oil and gas, and managing its distribution.

A snapshot of different challenges
prevalent in the industry

No.1

Improving profit margins

No.2

Falling ARPU.

No.3

High customer churn.

No.4

Fierce competition

No.5

Consistent superior customer experience.

No.6

Maintaining QoS.

Domain Expertise

SCI is a regional ICT solution partner and integrator with a track record of introducing product and technology innovations. By virtue of engaging with the worlds leading telecom solution vendors and telecom infrastructure development companies, SCI has the requisite capabilities and domain knowledge.

With 50 years of experience and projects managed across the continent, SCI provides a broad range of solutions to its client’s business needs. We partner with Telecom Service providers to reorganize around customers, expand markets, and upgrade infrastructure.

SCI’s solutions help Telecom Service providers with reduced time-to-market, optimized operational costs, next-generation communications, and realization of superior customer satisfaction. Through our proven process transformation capabilities, companies can now maintain their focus on asset efficiency, cost control, and service improvement.

The compliance and regulatory requirements will ensure that privacy and security are a priority, especially as the emerging market gets bigger and more sophisticated. The quantum of consumer data available also allows for different ways Telecom Service providers can add value to their revenue and offerings.

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